Edclick

Edclicking

By Dr. Harry Tennant

Edclicking

by Harry Tennant
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Entries with keyword: FAQ: Lesson Plan Manager
Posts 1 - 2 of 2

Thursday, August 29, 2013

Why aren't we getting our notification emails?

If you expect to get notification emails from your Edclick product but you're not getting them, it is probably due to one of two causes.

  • Discipline Manager: Since lots of discipline referrals can result in lots of notification emails, some schools opt to have them turned off. If yours are turned off and you would like them on, let us know at support@edclick.com.
      
  • All other Edclick applications: Most likely, your notification emails are being blocked by a spam filter in your mailer or in your network. The solution is to put your Edclick address into your "whitelist" of addresses to never send to spam.
    • All your notification emails will come from the same address. It is in the form website@<myEdclickAddress>. Examples are website@www.sscisd.net and website@ccisd.edclick.com. These are the addresses to put on the whitelist.
       
    • To determine if your mailer or network is filtering the messages: Try testing with an address that is outside your school such as Google or Yahoo mail.  If the notification email goes to the outside address but not to your school address, it is likely a spam filtering problem.
       
    • If this all sounds like tech nonsense and you just want your notification emails, contact us at support@edclick.com and we'll help you solve the problem.

Posted at 9:43 AM (permalink) 15 Comments View/Leave Comment Share this post with email Share this post on Facebook Share this post on Twitter Share this post on LinkedIn
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager, FAQ: School Site Manager, FAQ: Lesson Plan Manager

 

Thursday, August 1, 2013

New School Year Tips

Here are some tips for starting the new school year right with Edclick products. Since our products are integrated, if you enter an item for one product (e.g., the No School Days for Lesson Plan Manager),  it carries over to the other products that use the same information (e.g., No School Days for Discipline Manager).

If you need help, please let us know at support@edclick.com.

Lesson Plan Manager

  • Enter no school days
  • Enter end of grading period dates
  • Ask support@edclick.com to initialize all lesson plan sets for the new year
  • Remember the online manual and tutorial movies. If you need more help, let us know.
  • Has the contact person changed?

School Site Manager

  • Would you like us to delete all student, parent and other accounts but keep staff accounts? 
  • Would you like us to reset passwords? Let us know at support@edclick.com.
  • There is a smartphone-optimized version of your website at http://<your-domain-name>/m. If you're interested in one customized to your school colors, logo, etc., contact sales@edclick.com
  • Remember the online manual and tutorial movies. If you need more help, let us know.
  • Try out the Try one of these tasks on the Admin page as an introduction to refresher.
  • Has the contact person changed? If so, please let us know at support@edclick.com.
  • Do the Lesson Plan Manager tasks if you have it embedded in School Site Manager

Discipline Manager

  • You can auto-graduate students on your Configure Discipline Manager page. This increments the grade of each student by one and archives the students in the highest grade. This can be handy if there is a delay before your new student list is available. Note: only do this once.
  • Enter no school days
  • Enter end of grading period dates
  • Send your new student list to Edclick for import. Find out about our automatic student data import feature.
  • Remember the online manual and tutorial movies. If you need more help, let us know.
  • Try out the Try one of these tasks on the Admin page as an introduction to refresher.
  • There is a smartphone-optimized version of Discipline Manager at http://<your-domain-name>/m.
  • Has the contact person changed?

Testing Manager

  • Send your new student list to Edclick for import. Find out about our automatic student data import feature.
  • Enter your key testing dates
  • Has the contact person changed?

Intervention Manager

  • You can auto-graduate students on your Configure Intervention Manager page. This increments the grade of each student by one and archives the students in the highest grade. This can be handy if there is a delay before your new student list is available. Note: only do this once.
  • Send your new student list to Edclick for import. Find out about our automatic student data import feature.
  • Try out the Try one of these tasks on the Admin page as an introduction to refresher.
  • Has the contact person changed?

Posted at 12:24 PM (permalink) 2 Comments View/Leave Comment Share this post with email Share this post on Facebook Share this post on Twitter Share this post on LinkedIn
Keywords: FAQ: Discipline Manager, tips, FAQ: Intervention Manager, FAQ: Testing Manager, FAQ: School Site Manager, FAQ: Lesson Plan Manager

  Posts 1 - 2 of 2
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Flower Mound, Texas 75022