By Dr. Harry Tennant
Sunday, April 22, 2012 Improvement? I'm too busy for that!A very smart guy made a statement to me very much like the one above just a couple of days ago. He didn't seem to notice the irony in what he said. We get signals when a process is crying out for improvement. One signal is when we feel overwhelmed. Another is when things just don't come out like we expect them to. A third is when a job that should take an hour is taking two days. These are opportunities. These situations are ripe for improvement. This is not the time to say, I can't improve now, I'm just barely hanging on as it is. These are the times when you need most to improve. Improvement is not a luxury to be put off until things are relaxed and easy. That time may never come...especially if you're overwhelmed and unwilling to improve! Posted at 12:00 AM Keywords: Continuous improvement 0 Comments |