By Dr. Harry Tennant
Friday, April 27, 2012 Measuring the unmeasurableImprovement implies more than change. It implies doing something better than it had been done before. But better implies measurement. What about those cases when you want to improve something that's unmeasurable? Most things that are considered unmeasurable actually are measurable. In cases when something seems to be unmeasurable, it generally seems that way due to a misunderstanding. Take mentoring as an example. Can we measure mentoring? Some might say no, but consider a few points.
Each of the points above indicates a type of measurement. Often the barrier to measurement will disappear simply by clarifying the concept that you are trying to measure. Posted at 12:00 AM Keywords: Continuous improvement , measurement 0 Comments |